Re-defining capitalism for the long-term

Earlier this week, I attended “The City & Capitalism for the Long-Term” – an event in the Tomorrow’ Value Lecture series organized by the think tank Tomorrow’s Company.

The introduction was given by Lady Barbara Judge (Chairman, Pension Protection Fund) who was Commissioner of the US Securities and Exchange Commission in the 1980ies, when quarterly reporting was introduced with the goal of achieving higher levels of transparency in business. She pointed out that it was to her surprise that Europe followed suit, although it didn’t have to adopt the same short term reporting time frames. However, she suggests it is not too late to rethink these established principles.

Adapting longer time frames for companies’ investment and evaluation is also a main recommendation in the keynote presentation given by Dominic Barton, Global Managing Director at McKinsey & Company. He emphasized that there’s a crisis in capitalism by highlighting a number of powerful trends and statistics regarding the increasing pace of technological change, population growth and shifting demographics, rising inequality and youth unemployment, resource constraints and declining trust in business.

Dominic Barton recommends 3 areas for reform, which he also explained in his HBR article:

Twitter   - #tomorrowsvalue actual

  1. To serve stakeholders, not only shareholders
  2. Support owner-based governance – aim for board members to feel a stronger sense of ownership and be more engaged in strategic planning rather than feduciary duties
  3. Shift from quarterly to longer-term reporting time frames by reviewing incentive structures and adapting regulation

Also part of the panel were Katherine Garret-Cox (CEO of Alliance Trust) and Mark Preston (Group Chief Executive of Grosvenor) who gave insights into their organizations’ approach to long-termism in their respective 125 and 300-year long company history.

Lastly, Fiona Woolf (Energy Consultant at CMS Cameron McKenna) shared her insights gained from working with business, government and the World Bank in the energy sector, and warns of a looming energy crisis. For Fiona Woolf, sustainability is a method of careful decision-making that will focus on long-term outcomes and “VUCA” readiness (volatility, uncertainty, complexity and ambiguity).

To sum up, it was an insightful evening with powerful messages from renowned figures in the City as well as globally providing a valuable contribution to the debate around how business values can be redefined for a sustainable future.

 

bRIC with a small b Part II: 4 opportunities for a circular economy in Brazil

In this blog post I argue that there are key intervention points within the Brazilian economic, social and legal structures that open up opportunities for a circular economy. It is intended as a follow-up from my last blog post, which discussed key trends that point to the need for Brazil to embrace a more sustainable economic model.

Why the circular economy: an opportunity for restoration

I am currently reading Paul Hawken’s The Ecology of Commerce, which outlines the destructive effects of our global linear economy. A fact I read this morning during my commute put our urgent situation into perspective:

Our human economy utilizes, consumes, converts, [...] and burns annually more than 40% of the total net primary production* of the planet. [...] Our species, out of 5-30 million species, is directly and indirectly claiming 40% of the earth’s production for itself. If, as predicted, population grows to 9 billion, we will usurp 60% of the primary production of the planet. [...] We will quadruple our impact, a physical impossibility.

(*Net primary primary production of the planet = defined as the sum of all photosynthetic production minus the energy required to maintain and support those plants.)

The economic activity described above is currently being driven largely by Western consumption and demand for goods. As Brazil, and other emerging and developing countries, move towards high levels of income and consumption, this will compound the destructive effect illustrated by Paul Hawken.

With the EU and China taking positive steps towards such a transition, the circular economy has been gaining attention from business, government and society.

The circular economy is an opportunity for growth, enabling the development of a restorative economy that protects the environment and natural resources. This can be achieved through a broad range of strategies, including closed-loop material flows, replacing end-of-life waste disposal with repair, design theories such as Design for Remanufacture and Design for Disassembly, and Cradle-to-Cradle production and Industrial Ecology (see image below).

Kretslopp eng 09 2009 300ppi

These strategies lie in stark opposition to those practiced by our ‘take-make-waste’ economic and industrial systems. This structure depends on linear modes of production, namely: extracting resources, manufacturing goods, transportation, sale, use, disposal. Whilst we have enjoyed a boom in trade, economic prosperity (not for all) and mass production since the Industrial Revolution, this has been at the expense of ecosystems, cheap labour, abundant resources and energy. As theprice for energy and resources rise (see graph below), there is an urgent need for a non-destructive, restorative economic as an alternative to our ‘take-make-waste’ model, and current trends in Brazil give rise to the opportunity for a more circular economy.

Screen shot 2012-07-21 at 20.44.54

Key intervention points Brazil can leverage in order to restructure for a more circular economy

1. National Policy on Solid Waste 

After much dithering (approximately 20 years) the Brazilian government introduced the country’s first national law on solid waste, the Política Nacional de Resíduos Sólidos. The policy focuses on six hazardous waste types, including e-waste and aims to decrease the production of waste and improve the sustainability of municipal solid waste management.

Key features of the policy render it a viable platform from which to build a circular economy:

  • the policy introduces the waste hierarchy that determines priorities for post-consumer waste management, stressing the need for prevention and reduction, which has implications on product design
  • polluter pays principle is upheld, as producers are obliged to pay for waste management
  • reverse logistics and supply chains are to be developed, in order to divert waste from landfill and dumps and return end-of-life products to the producer

It is this last point concerning reverse logistics, in particular, that is of importance. Reverse logistics help transition an economy from a ‘take-make-waste’ model to one which operates based on closed-loop models of production, where waste is reused as an input. This Brazilian law requires producers within a given industry to work together to build reverse supply chains, which fosters greater collaboration, information sharing and communication between key players. Of course, there are large institutional, physical and economic barriers involved in developing reverse logistics. For example, whilst Brazil has the fourth largest road network in the world, only 13% of it is paved, which sets challenges for the development of road cargo for reverse logistics (CIA World Factbook).

Nevertheless, in developing reverse supply chains, Brazilian industries could be setting themselves up for circular modes of design, production and reuse.

2. Policies and financial mechanisms

Several funding sources and policies exist that incentivise the production of sustainable goods:

  • National Fund for Climate Change – Climate Fund Fundo Nacional sobre Mudança Climatica - Fundo Clima will soon support projects that develop reverse logistics
  • FINEP’s (Projects Financing Institution) Brasil Sustentável invests in projects that promote sustainable production and innovation in technology
  • BNDES (Brazilian National Bank for Sustainable Development) Funtec invests in sustainable innovation in technology
  • National Action Plan for Sustainable Production and Consumption Plano de Ação para Produção e Consumo Sustentáveis

The three funds above are national programmes that provide investment to help sustainable business, technology and services overcome market barriers. Brasil Sustentável, for example, has access to US$ 987 million in funding that is intended for the development of sustainable products, technologies and innovation. 75% will go towards projects that enhance company innovation and the remaining 25% will subsidise the development of new technologies in priority areas that hold relevance to the Circular Economy.

Furthermore, the Brazilian government recently launched the National Action Plan for Sustainable Production and Consumption, which I have written about here. In brief, the Plan sets out sustainability  objectives and targets for six key sectors (see table below) that are aimed at transitioning Brazil towards a more sustainable society. This Plan provides a necessary regulatory framework from which to grow the market for sustainable goods and services.

Screen shot 2013-03-23 at 04.55.45

One of the biggest barriers concerns the market demand for sustainable goods: currently only 5% of Brazilian consumers consider themselves as ‘conscious consumers’ (Instituto Akatu). This stifles innovation and sustainability efforts, as the return of investment for sustainable products remains very low. Other challenges include high running costs in Brazil, known as custo Brazil, and bureaucratic processes that act as barriers to market entry.

3. São Paulo & Rio de Janeiro: a South East city-region opportunity 

Brazil is typically divided into five regions, which group together several states. The South Eastern region is made up of four states, including some of Brazil’s most competitive and tech-savvy cities: São Paulo, Rio de Janeiro, and Curitiba (The World Bank, 2010).

The South Eastern and Southern regions of Brazil provide the biggest enabling factors for a circular economy, given:

  • Most of Brazil’s industrial activity is concentrated in the city regions of São Paulo and Rio de Janeiro, which between them contribute on average 25% to Brazil’s GDP annually
  • The largest amount of waste is produced in the South East, most driven by São Paulo and Rio de Janeiro cities
  • Eco-Industrial Parks are flourishing in the state of Rio de Janeiro, originally set up by a government initiative and now private sector led
  • The best road infrastructure lies within the South East, facilitating the development of reverse logistics at lower cost
  • The majority of the BNDES funding mentioned in point 2 above went to companies based in this South Eastern region of Brazil

4. Entrepreneurs & SMEs in the driving seat

Finally, entrepreneurs and SMEs have a real opportunity to grow niche markets and lead the way in the design and production of sustainable goods, given their ability to innovate around products, as exemplified by TerraCycleNovoCiclo and EPEA Brasil. These actors benefit from not being locked-in into resource and energy intensive production and processes. The National Law on Solid Waste offers the opportunity to generate new market opportunities, supported by sustainable finance offered by FINEP and BNDES that support entrepreneurs and SMEs, which lowers the barriers to entry.

Admittedly, the Brazilian government hasn’t developed the best operating environment for start-ups and entrepreneurs, but the good news is that change is imminent: last month the government announced it would invest R$200,000 for each of 100 selected start-ups that demonstrate the most potential for growth and opportunities for scaling up.

The verdict

There are certainly opportunities that can be leveraged to transition Brazil to a circular economy. The above four points lower the ‘barriers to entry’ for such a transition to occur. I have also attempted to (very) briefly outlined some of the key challenges involved in this process, one of which remains political will. With a track record of influential government leadership and the use legislative solutions, political will and backing is required for any economic transition to take place in Brazil (without it many initiatives fail to be successful). The above points remain context specific in isolation, however, when taken in aggregate, they represent a network of opportunities for a new economic system, business and consumption models that will help Brazil develop into a sustainable, resilient society.

Resources

National Fund for Climate Change / Fundo Nacional sobre Mudanca Climatica

FINEP’s Brasil Sustentável (Projects Financing Institution)

BNDES Funtec (Brazilian National Bank for Sustainable Development)

National Action Plan for Sustainable Production and Consumption / Plano de Ação para Produção e Consumo Sustentáveis

Competitiveness and growth in Brazilian cities: local policies and action for innovation

Lighting up tomorrow: Nesta showcases breakthrough energy innovation

One out of five people in the world has no access to energy.  That is about 1.3 billion people with no lighting for working, studying or socialising out of daylight hours, no power for irrigation, manufacture or computing and no heat for beating wintry evenings or making dinner. Two out of every five people have no access to modern energy and rely on open fires for cooking and heating – with all the health implications of smoke and environmental implications of forest destruction. Grid extension, even if desirable, could reach less than 40% of these people. And all of this is contextualised by the need to transform the exiting carbon intensive, climate damaging energy system.

A myriad of innovations has sprung up that are aiming to provide smart renewable off-grid energy to these groups.  They cover not only products but incorporate new technologies, finance, business models and behavioural strategies. They have an ambitious remit – they look to solve multiple problems beyond energy through partnering with women entrepreneurs, education providers and others.

Nesta showcased some of these innovations at the launch of its new challenge – to support the UNDP in sourcing off grid solutions capable of providing off-grid power to cover the needs of an average war-returnee family in rural Bosnia and Herzegovina.

Highlights spanned a range of types of solution, at different stages of development, diverse scale and impact potentials and operating from and within multiple countries. The three global organisations that had ‘wow’ factor were:

Grameen Shakti: This remarkable organisation provides a myriad of household power and cooking solutions –   using solar, biogas and efficient stoves. It managed to gain thousands of customers due to its innovative finance model which allowed users to make purchases on micro-credit systems, run by a specialised revolving fund. Grameen Shakti reached its first landmark of one million Solar Home Systems installed in Bangladesh in November 2012. On average, GS installs over a thousand solar home systems per day, working with a workforce of more than 12,000 people. Trained technicians, mostly women, manufacture components in 20 technology centres, and install and service systems. Some of these technicians have become independent energy entrepreneurs. http://www.ashden.org/files/reports/grameen_case_study_20081105.pdf

D.light: This is the brainchild of a Stanford graduate who was involved in an accident in Africa with an overturned kerosene lantern. The organisation now designs, manufactures and distributes solar light and power products in over 40 countries, through over 6,000 retail outlets.  They aim to transform the lives of at least 100 million people by 2020.  The particular genius of the d.lights lies in their affordability and ruggedness.  They allow people to replace kerosene lanterns for less than $10. The cost savings for customers can be significant, as families may spend 10 to 25 per cent of their monthly income on kerosene oil. For a typical farmer or shopkeeper, d.light products will pay for themselves in two months. http://www.dlightdesign.com/

Azuri: The high up-front costs of solar have been the major factor prohibiting wider uptake of small solar systems in emerging markets. To overcome this, Azuri combined mobile phone and solar technology to provide solar-as-a-service by which the user pays for the usage of the solar product by purchasing weekly scratchcards. The Indigo scratchcard is validated using SMS from a mobile phone and a one-off passcode entered into the Indigo unit which provides lighting and mobile phone charging. It cuts weekly energy spend by 50% or more. Also clever is their escalation process which provides opportunity for customers to ‘grow’ their energy use through modular additions. Indigo was first developed by the Azuri team within the Cambridge University spin-out, Eight19 Ltd. http://www.azuri-technologies.com

Within the UK, the following organisations stood out:

Firefly: This organisation which offers a solar and storage solution, started its life providing temporary power for Festivals in the UK. They provide a potential case study in leveraging business with a strong commercial niche to extend its platform to cover broader social needs. For example, their technologies could provide a useful solution for times when temporary power is required after natural disasters, during times of war, in refugee camps, etc. http://www.fireflysolar.net/

Therefore: Another UK based innovation is a Gravitylight, designed by Therefore to replace kerosene lamps. This is worth noting for the simple beauty of its solution – using gravity to effect enough force for a small amount of electricity to be generated. To turn the lamp on, you lift a weighted bag up, and ‘voila!’, as the bag slowly descends, LED illumination. This was crowdfunded on Indiegogo and is currently undergoing trials. http://www.whiteboardmag.com/crowdfunding-a-radically-new-gravity-light-for-africa/

Eiggbox: This interesting organisation is the initiative of a community on the island of Eigg, off the coast of Scotland. The organisation is an integrator i.e. it takes all the readily available technical solutions and creates a business model that allows it to take them to market.  It operates off multiple renewable technologies – wind, solar and hydro. http://www.hi-energy.org.uk/Renewables/Communities/Eigg-Electrification-Project.htm

Both the UNDP challenge and these examples focus on emerging markets and areas in Europe that are rural or devastated by war.  It would be interesting to see reverse innovation within established energy markets that look to transform existing systems from carbon hungry to renewable. Perhaps these ideas could inspire UK-based inventors and remove the need for expanded fossil fuel or nuclear solutions in Britain?

This is part 1 in a 2 part series covering the event Exploring Breakthrough Energy Innovations supported by 6heads and hosted by Nesta on 8th March 2013.  For further details see http://www.nesta.org.uk/areas_of_work/challengeprizes/assets/features/undp_prize

 

It’s Just Good Business

Over the course of the last few months my blogs have explored what it means to be a responsible company – if values can support both sustainability and financial return, perhaps even transcend the need for financial return from sustainability initiatives. I’ve observed how some companies have incorporated certain values at the heart of their businesses, and by combining them with audacious goals and a cultural understanding of purpose, are supporting sustainability across a broad range of strategies.

Corporate Values

One question I haven’t had a chance to deal with is the issue of whether a company can have values at all. There are some very good arguments as to why a company can’t have values. Companies after all are nothing more than webs of contracts – legal entities formed on bits of paper. How can they hold values? Much depends on how we think of companies.

It is right that if we simply say that companies should hold values, we can easily end up making very sloppy arguments saying that companies should be nice. But if we think of companies as communities, made up of individuals each holding their own values and together forming a set of combined values, then the company can ‘have values’. The issue is that for a company to act according to ‘its values’ the community must act collectively, something that becomes increasingly difficult with scale.

What is clear, is that the companies that use values to support sustainability initiatives tend to go over and above what is required by law. We cannot expect all companies to do more than is expected of them: companies act just as people do: doing what they must – rarely more, sometimes less. Those companies employing values to be as responsible or as sustainable as possible, are the special cases – the ‘heroes’. They charge ahead, finding out where the opportunities and risks are, showing other companies what is or is not possible. It is through their leadership that public opinion shifts to expect more of business, that policy makers reflect this in sustainability-promoting legislation.

Doing well by doing good

However, values, purpose, or ‘constantly trying to yield to do the moral thing’ cannot in themselves deliver profits or sustainability gains. Companies must operate in the system as they find it. It can be really hard to do well by doing good – Café Direct can testify to this, constantly competing against companies hundreds of times bigger who dazzle an unsuspecting public with liberal application of ‘greenwash’ to make the playing field look level. And yet it is these goliaths that are best placed to support more sustainable business systems. Corporate financial health directly affects the willingness to take on projects with greater payback-uncertainty or longer return horizons.

Even when a company is doing well by doing good, what constitutes good in the longer term is not necessarily clear or consistent. The challenge of opposing internal agendas comes up time and again where multiple individual realities exist within a corporate community that outwardly appears largely aligned. One company interviewed publicly promoted material reuse whilst setting sales staff increasing targets: it argued that the best way of demonstrating the viability of its more sustainable business model was by growing sales. Validating new concepts with old logic will not bring about a new paradigm. The line between survival and growth bedevils all sustainability-focussed businesses.

It’s not sustainable business, it’s just good business

No company is an island. Accommodating ambitious sustainability objectives whilst succeeding within existing markets norms is tough. Core values and clear purpose foster organisational processes and coherence that support both sustainability and better business.

It could be argued that oft-touted ‘value-based benefits’, such as common purpose, a longer and broader view of value, and greater collaboration across entire business ecosystems, have nothing specifically to do with values; they are ‘strategic’ considerations that every sensible company should take in account. However, many do not, whilst strong values appear to be present in those that do.

A values-based approach to business appears to provide an incredibly strong foundation for approaching sustainability as boldly as possible. The combined environmental, social and economic pressures we currently face surely mark this as a time where we need heroes that can demonstrate new possibilities to the rest of us? To be the pioneers strengthening the cultural pull to be ethical, sustainable, holistically prosperous.

And what about the rest of us?

Mass regulation is no more the answer than expecting everyone to be ‘good’. Overly complex legislation gradually stripping away individual responsibility to make ethically considered decisions is at least in part to blame for many systemic challenges today. But business will not free itself of greed and corruption until humanity does, so some controls are needed. The system must reflect what we are: it cannot fail as a result of our imperfect nature.

The heroes are pursuing their sustainability strategies in spite of the system. And making it work; doing what they can to influence the spiral of culture in line with values that they hold true. Use it or lose it said Rousseau of citizenship: the heroes exercise their voice by pursuing responsible successes. Government only makes changes based on the mass of opinion – the heroes show the public that sustainability values can deliver maximum societal wellbeing, at minimum planetary cost, and provide a secure financial future too.

So what of sustainability, free of financial return?

I have come to the conclusion that nothing can transcend the need for financial return. What is important is how businesses calculate returns, over what period, and the ultimate use of returns. Company investments must eventually provide a commensurate return. The heroes invest in sustainability because they believe the profit will follow directly or indirectly through wider business benefits. Putting sustainability at the core of the business ensures it becomes part of how value is calculated, part of everything the business does: less at risk in tough financial times, more likely to be applied when the strategy is unclear.

Hero companies aren’t responsible just because they believe it is the right thing to do. There is plenty of evidence that the legitimacy gap (between what companies do and what the public expects) is becoming increasingly material as companies try to survive in an ever more competitive and responsibility-literate environment. Involving the customers, communities and employees that companies rely upon, the societal right to operate, the ‘table stake’, is on the rise. This wave of opinion could be reversed, but, on the basis of current trends, it is likely that we will search for more sustainable solutions to societal needs and wants.

The second-best time to begin a sustainability journey is now. Opportunities are greatest at the start: while investments can include general leaning strategies alongside more ambitious transformative goals, returns can be relatively confidently predicted – provided businesses use a long term lens backed up by financial and moral conviction that they are doing the right thing.

In Defence of Incrementalism

The late Neil Armstrong always emphasised that the race to the moon was a relay race, with the lunar landing at its apex. Every prior mission did as many new things possible, to “move them a little farther along the ladder towards success”[1].

Sustainability is not exactly like travelling to the moon: we knew where the moon was. A company trying to become sustainable finds itself on the open sea in unchartered waters, reacting to inputs to try and decide on the best direction to go in. It must be alert and responsive, constantly learning and adjusting its course.

In my blogs so far I have looked at a wide range of strategies for ‘doing business differently’. Some could be considered radical; many are more incremental – developing current models to make them less bad or better. I would argue that incremental adjustments play as important a role as radical innovation in the sustainability relay race. As described in two previous blogs (The Power of Purpose and Sustainability & ‘Profits’, Part 1) many of the most responsible companies that I interviewed first established values that entrenched what was important to them at the very heart of their businesses – not necessarily sustainability related. Reflection around their values helped them learn about their wider business system and the risks, impacts and opportunities that made it possible for sustainability to be integrated into their existing core values.

Baby steps aren’t just for babies

The learning stage of this relay is going on within organisations where sustainability, although considered, is not a priority; where responsibility is viewed as a means of managing risk, opportunity and regulatory compliance, as opposed to something that is simply the right thing to do. These companies move towards the harder questions: for instance, a company that reports on its responsible activities using the GRI[2] framework must at the very least state where it is not taking environmental, social or economic action on sustainability. Thus companies that begin their journey by looking at saving money through emissions reductions and efficiency savings must also consider what they are not doing. CCE, with its ambitious water conservation, packaging, and recycling programmes, knows that it could set up a fully closed-loop zero-emissions business that would still not be considered sustainable if achieved through a product portfolio dominated by Coca Cola. Whilst the ultimate responsibility for the product’s use lies with the consumer, CCE realises that it must expand its offering (and indeed it is) to include alternative revenue streams if it is truly to become a more sustainable business.

Nearly all sustainability initiatives contain within them a moral component: there is no obligation on companies to go beyond what is required by regulation and legislation. Once past efficiency measures, predicting returns from any sustainability-driven activity requires interdisciplinary ‘thinking in the round’, if not an element of faith too: at least conviction, as Mark Adams from Vitsœ puts it. Decisions based on numbers can be considered management; but when the numbers end, “you’re into leadershipnavigating blind… using judgement, intuition, skills and individual values too in making decisions”[3].

Revealing the tough questions step by step

Taking decisions that put organisations on a path that heads towards asking the tough questions is part of building up the internal understanding of why it is right that the tough questions are even considered. We are what we repeatedly do: as knowledge is embedded, values form and it becomes natural to explore more challenging issues. Many proposals for more sustainable business systems are open to criticism for failing to ask the hard questions; for not questioning if companies are serving or driving need. Companies must build a foundation of understanding if they are to get to a point when asking tough questions is within their framework of values; where individuals can interpret the company’s responsibilities evermore broadly.

The spiral of culture is largely incremental. It is individuals that define, uphold and develop company values. Any successful business strategy, sustainability focussed or not, has to ‘engage the intelligence of the people on the floor as much as those at the top’[4]. Values that bring the corporate community together create the conditions needed for more radical change.

Radical innovation plays a vital role in sustainable progress. Hart explored the ideas of  path dependence and embeddedness in a 1995 paper on the development of pollution prevention, product stewardship and sustainable development strategies in business. Did a company have to put one in place in order to enable to the next, or could the necessary resources be accumulated in parallel. We can think of radical innovation and incremental sustainability progress in a similar way. To butcher Hart[5], an incremental-progress sustainability strategy facilitates and accelerates capability development in radical innovation for sustainability. In other words, you don’t need incremental steps to come up with something radical, but it helps. The two strategies should proceed in parallel[6].

“The truth of a new paradigm doesn’t just spring into existence. It will have been there all along, obscured by the old, flawed views of reality” said Ray Anderson[7]. Steady steps reveal these flawed views, helping the entire organisation to support a new reality.


[1] Armstrong, N. (2009) NASA: Neil Armstrong Remarks from Congressional Gold Medal July 21, 2009 – YouTube. [Online] Available from: http://www.youtube.com/watch?v=7xeRXlgchdQ&sns=tw [Accessed 9/4/2012].

[3] Hodgson, S. (2012) Interview with Simon Hodgson (Carnstone) conducted by Hill-Landolt, J. – 30/07/12. [Recorded Interview] London.

[4] Chouinard, Y. & Stanley, V. (2012), p.5, The responsible company. 1st edition. Ventura, CA, Patagonia Books. Quoting to Jack Stack, CEO of the famously revitalised Springfield Manufacturing Company,

[5] Hart, S. L. (1995), p.1007, The natural resource-based view of the firmAcademy of Management Review 20(4): 986-1014

[6] Contact 6-Heads star Ilana Taub if you want to learn about radical innovation – her thesis examined the subject in detail, and using M&S as a case study investigated the ideal conditions for radical innovation. It should be noted, that most of the well known sustainability stories in the business world are examples of purely incremental innovation – it is only when we look back at the achievement as a whole (Adnams, Interface, Patagonia) that it seems radical.

[7] Anderson, R. C. & White, R. (2009), l.993, Business lessons from a radical industrialist. Kindle edition. London, Random House Business Books.

bRIC With a Small ‘b’: Rethinking Business Models for the Emerging Middle Class

Screen shot 2013-01-01 at 08.03.36

In 2012 Brazil overtook the UK as the world’s 6th largest economy, moving closer to meeting the expectations set by the novelist Stefan Zweig in 1942, when he said that ”Brazil is the country of the future”.

Unfortunately it seems that Brazil has slipped back a few paces, as the UK economy resumes its place in world rankings ahead of the South American nation, much to the dismay of a proud, nationalist country that likes to celebrate occasions: “We have to go back to being the ‘country of the future’ “, says Marcos Troyjo, director of the BRICLab at Columbia University in his guest blog for the FT.

A model driven by consumption

The love for celebration is strongly expressed in a very consumerist society. Brazil’s GDP grew by 8% in 2010, its fastest growth rate in over 25 years (Euromonitor International, 2012), reducing unemployment and boosting household disposable income (Accenture, 2011). Yet GDP growth has been volatile, dropping to 2% in 2012 , and is expected to remain under 2% until 2013.

Economists attribute the past growth in the Brazilian economy mainly to:

i) policies and a culture that favours consumption,

ii) easy access to personal credit,

iii) income distribution methods.

The combination of the above has resulted in a consumption boom. According to the marketing research agency Euromonitor, Brazilian consumers rank top four in almost all product categories. They are also marked by vanity, as an Accenture study revealed that

“72% of 8000 consumers [interviewed] that the electronics brand they own is important to be perceived as most innovative.”

Rising domestic consumption has been the main driver in lifting Brazil into the ranks of a middle class economy, which now makes up 60% of the population.

This shift was spurred on by social and economic policies targeting social inequality from Lula’s government that helped 30 million people move up from the lowest socio-economic bands between 2003 and 2010.

The Family Grant (Bolsa Família) and growth in the minimum wage are key policies that have increased Brazilian consumer spending power. In addition, increase in credit access and rising incomes boosted domestic consumption, increasing consumer confidence and spending.

But is this growth model also limited by consumption? 

But now, in 2013, it seems that the boom as been cancelled – at least until 2015 (the World Cup and Olympics are sure to give a helping hand, however temporary and despite Michael Palin’s visit).

As an emerging economy struggling to develop a stable, strong economy, it seems that the

“the old consumption-led model of development is now less likely to deliver impressive rates of growth that it has done in the past.”

Neil Shearing, Capital Economics

The rise in consumption has not been paralleled by a rise in productivity. During the same period, productivity increased 4% in China, whilst it grew by a mere 0.2% in Brazil.

And what’s more, the socio-economic benefits from the emerging middle class are questionable. Yes, 30 million people have been lifted out of poverty, but they are now heavily in debt, and inequality hasn’t decreased. Easy access to credit and a culture that encourages consumption has led to a ‘consumerisation’ of Brazilians. Debt has surged to represent 43% of a family’s income, limiting the economic sovereignty of Brazilians, and has developed a culture of material ownership that mirrors the USA.

I have had conversations with many Brazilians who would prefer to be stuck in a traffic jam for 2 hours than take the public transport, as they value the status gained from driving and owning a car. Almost all big-ticket items are paid for in 12, 24 and even 36 instalments over several years, often pulling families deeper into debt. The need to own is strong.

How fair is to to bring people into the middle class status when this burdens them with debt and is dependent on their consumption, therefore fuelling more debt? Additionally, lack of investment in public education has resulted in an elitist education system, benefiting those who can pay and locking those into poverty who can’t.

An ill-fitting business model

Screen shot 2012-12-31 at 22.00.26It would seem then that a consumer-dependent model was ill-fitting for this huge emerging middle class. A conversation I had with Alexandre Fernandes, Founder of EPEA Brasil, challenged conventional consumer business models: what if one could meet the needs of the emerging middle class by supplying products through a different ownership model?

He mentioned that Brazilians, once they can afford it, opt to buy a washing machine or dish washer, as this “frees up manual labour and time for leisure”. Yet there are long-term consequences when 30 million people buy and own a new washing machine. In a consumer society based on ownership, questions regarding the end-of-life are left unanswered, especially in a country like Brazil where over 80% of collected rubbish goes to landfill and less than 1% of all electronic waste is recycled (roughly 10,000 tonnes a year is collected for recycling).

As a result, electronic waste is landfilled and increases the risk of pollution, people are held ransom to consumption, resources are used inefficiently and, ultimately, middle class prosperity is falsely upheld.

We already know that UK and US lifestyles require the equivalent of three planets to support their needs, and that the planet’s resources are currently being overused by  25% (most management consultancies would cringe at this level of inefficiency in a business) and a consumption economy will further exacerbate these stresses. Is this really the dream, the lifestyle we want to ‘export’ to emerging economies?

Rethinking ownership: performance, quality and equality

So, let’s take a look at different model, one based on performance rather than ownership. Instead of 30 million people buying a washing machine, they buy into a service contract with a company, who owns the washing machine and retains customer loyalty through enhanced customer service and replacement. Competition is therefore not only led by cost, but also by customer service, performance and quality.

Companies retain ownership over resources, bringing down the need to exploit virgin resources, decreasing the rise in resources cost and limiting environmental damage by minimising waste. This type of business model requires reverse supply chains and generates new jobs in logistics, remanufacture, repair and distribution. Concerning job potential for reverse supply chains,

“Microsoft found that computer reuse creates 296 jobs for every 10,000 tons of material disposed of each year”

United Nations Industrial Development Organisation, 2009

In comparison, incineration creates merely 20-40 jobs for 10,000 tonnes of material, whilst landfill a meagre total of 10 jobs (Huisman, Magalini et al. 2007).

The ownership model is steadily establishing itself, with classic and quality examples including Interface, Desso, Caterpillar, Spotify and Ricoh.

Consumption of electronics has risen rapidly in Brazil and is highest in the world as as a proportion of GDP. Globally, Brazil is the world’s fifth largest producer of computers (Oliveira et al., 2012) and the Brazilian industry electronics association ABINEE has estimated that in 10 years Brazil will be second globally in terms of purchase figures. There is a real opportunity to provide these goods in a way that lessens the burden on resources, waste and energy and that promotes economic activity.

As it happens, Brazil isn’t very good at promoting innovation. It tends to focus on innovating new processes within existing businesses, rather than innovating new goods. In fact, the most common form of innovation is copying ideas from the West, but adding a Brazilian flavour to it. What’s more, it is notoriously difficult and costly to set up a business, which doesn’t attract entrepreneurs and locks existing businesses into heavily bureaucratic structures.

Going forwards: the $200 billion opportunity

Screen shot 2013-01-01 at 08.36.55Brazil has the opportunity to tackle its economic slump and structural problems, known as Custo Brasil, by implementing policies that encourage business models based on performance, and improving environmental and social standards.

The opportunity within Brazil is huge, as the Carbon Trust recently issued a report that the Brazilian low carbon economy is worth $200 billion.

The question is whether Brazil can restructure its economy, and what key intervention points it can leverage to do so, which I’ll be taking a look at in my next blog post.

Sustainability & ‘Profits’ – Part 2

So with all the festivities a week has turned into a month, but here is the second part of my blog on the practical application of sustainability values in order to support profitable business strategies. I’ve packed it with lots of examples to make up for the delay in getting to you!

In the last blog I described some of my findings with regard to businesses working more coherently towards common goals, bound by commonly held values. I also looked at the ways in which some companies were able to take a longer term approach to value generation, potentially delivering more resilient, less risky results.

Here I am going to look at three more sustainability-supporting values-inspired business strategies that can also lead to positive financial results and long-term business success.

The How: Broadening the corporate view of value

The main thing to point out from the start, is that ‘profiting’ from sustainability-driven values (indeed from any effort that a corporation makes) depends on what the company is spending money on, why, and when it expects a return. There is a difference between a measure resulting in a company profiting so owners can extract wealth from the company, and a company profiting from a measure in so far as it makes the company more resilient and able to continue about its purpose of business. Nonetheless, it is clear that a company profits from more than just its sales.

It is well known that there are intangible factors that affect the perception of a company. These in turn can affect its monetary worth, determined by, for example, the quality of its staff, or brand loyalty from customers. It is also widely accepted, that a narrow view of value can lead to catastrophic costs to a business (BP anyone?).

Broadening the corporate view of value allows a business to consider investing in activities that protect the business into the future, as well as resulting in indirect profits to the company. Cisco CEO John Chambers has said that “giving back to society brings benefits that far exceed any costs – whether it’s in terms of employee morale, or strengthening the brand name.”[1]

Sustainability can deliver more than just the oft-touted benefits of efficiency and reputation however. When private equity house Doughty Hanson decided to bring a sustainability competence in-house the function was placed within the ‘value enhancement group’, specifically to search out value creation opportunities in the portfolio. Getting the ball rolling on long-term challenges still generates ‘profit’ as future-preparedness, de-risking and opportunity exploration carry value when it comes to selling a company.

More and more, companies and investors are beginning to understand that corporate ‘profits’ might be no more than illusions, as so often businesses are only profitable because of the things that they don’t have to include on their balance sheets. Unilever’s Paul Polman argues that it is pointless trying to make a business case for sustainability – “How would you make the case that not doing this could help society and mankind? For proper long-term planning, you’ve got to take your externalities into account.”[2]

Society and governments can change their views rapidly – both Toyota and Interface reported taking action that they knew to be unprofitable at the time, but they predicted future scenarios where early action would pay off.

The driver for early action need not be legislation. Café Direct is a big believer in eschewing short-term fixes in favour of upfront costs in return for long-term benefits, both to themselves as well as their suppliers. Vitsœ doesn’t bother to measure success financially, concentrating instead on planting the seeds for the future success and safety of the business. This might mean investing in a customised customer relationship management system rather than taking profits, or devoting time to cooperating with academic institutions (an activity also mentioned as being important by Interface, Adnams and Toyota).

In order to succeed as a business you need to have some fundamental things in place, many of which can be classified as ‘intangible assets’. These include corporate credibility, trust in the company and its products/services and, these days, responsible long-term strategies rather than thinly concealed shallow short-term fixes. Toyota argued that the relationship that they had built up with their US customers was largely responsible for keeping the damage caused by the accusations that led to the recalls a few years ago to a minimum.

So, there are plenty of areas in which values beyond profit-creation can contribute to the resilience of an organisation. But it is also important to remember that some sustainability values may well go directly against profit. Values have financial limits: companies cannot support their values in the face of indefinitely continuing costs.

The How: Values-fuelled innovation

Companies with core sustainability values innovate in order to protect their values. These innovations go beyond mere product tweaks, occurring across all business functions, from marketing to accounting to corporate structure.

Well known examples include: Interface’s work on its journey up ‘Mount Sustainability’ and towards its ‘Mission Zero’ goal, constantly innovating to reduce the impact of its products and operations, or; Patagonia’s contribution to the creation of the organic cotton market. Toyota’s work on future products was brought to the attention of the public with the launch of the Prius (but this was the culmination of 30 years’ work). All three believe that setting big hairy audacious goals allows the whole company to push itself up, facilitating progress that everyone can buy into.

Adnams explained how innovations were most likely to be successful when they combined the requirements all parts of the business eco-system, from product development, to supplier or retailer and consumer demands. This can be pushed even further in order to have an effect beyond the business eco-system. Patagonia’s Footprint Chronicles and Puma’s EP&L have both thrown a gauntlet down within their industries – now Patagonia and Puma’s competitors cannot avoid being compared against these new ways of doing and measuring business. Other non-product innovations that companies are using to promote or protect their values include amending the very nature of their incorporation, using new legal structures such as the Benefit Corporation in the US, or the Social Enterprise in the UK legally to enshrine their values.

Nonetheless, many innovations are only ‘possible’ because the companies are willing to apply a long and broad enough lens to deem the extent and timeframe of return acceptable. In the absence of strong values, there might not be the conviction to lead or challenge the status quo. Instead, the sustainability leaders, taking into account their values and own measurements of what is important and constitutes success, are content that the responsible direction will eventually be a profitable one and in line with their sustainability values too.

The How: The extension of sustainability into the wider corporate ecosystem

No company is an island. In order achieve meaningful sustainability improvements, companies must extend their influence to their wider ecosystem of suppliers and customers. Sustainability is indeed the mother of all collaborations. Education was consistently emphasised by the companies interviewed as vital to their work to spread their responsible and sustainably profitable approach to business. Chipotle for instance, is utterly reliant on suppliers to provide it with the ‘Food with Integrity’ that it wishes to sell. A large part of its sustainability agenda is therefore educating current and potential suppliers. They take this education a step further to include customer education – Chipotle needs people to buy Food with Integrity too. The Chipotle Cultivate Foundation, amongst other things, educates the public about food, nutrition and sustainable agriculture. Chipotle’s marketing goal, in short, is to educate: as Sustainability Coordinator Caitlin Leibert says “Using purchasing power isn’t enough – you have to educate and empower, speak their language and help them see how joining us on the journey could benefit them too”.

For sustainability improvements to take hold in large multinationals, the inside of the company must be treated as an ecosystem in itself. Key individuals influence the culture within their ‘megasystems’. Large companies often emphasise the importance of finding sustainability ‘ambassadors’: these individuals need to be sought out and supported in their efforts to move their networks within these multinationals towards more responsible frameworks of business. Once there is a critical mass of people who are aware of these more responsible business frameworks, long term needs (financial, social and environmental), are easier to see and consider. Interface has a formal education programme for Ambassadors; the HR department at Coca Cola Enterprises actively seeks individuals out who have the talent and desire to take on this extra responsibility; and Cisco has found it far easier to find internal leadership support for sustainability since it embarked on its Circular Economy journey – switching to the language of business rather than environmental protection is helping to develop an organisational understanding of sustainability.

In the next blog, I will examine the role that sustainability values play in supporting incremental change in multi-national companies, and the importance of such innovation and progress alongside the far sexier concept of ‘radical innovation’.


[1] Businessweek. (2010) Cisco: Giving Back Is “Good Business” | BloombergBusinessweek. [Online] Available from: http://www.businessweek.com/stories/2005-08-10/cisco-giving-back-is-good-business [Accessed 01/09/12].

[2] Polman, P. (2012) In: Ignatius, A. Captain Planet | HBR. Harvard Business Review. 90 (6), p.114

From Computer Case to Toaster: Re-imagining Design

Serendipitous recall

Serendipitous recall

Recently I’ve attended several events that have called upon the role of designers in steering us towards greater sustainability. As I leafed through my diary this A5 poster popped out, reminding me of some amazing design for sustainability I’d seen at the London Design Festival this autumn (more below).

A less enchanting thought also came to mind: our global electronics industry is a market failure blunder.

 

And here are 8 reasons why (check out my previous blog posts for more detail):

  1. E-waste is the world’s fastest growing waste type.
  2. It is the most complex and toxic type of waste.
  3. Recycling rates for e-waste are shockingly low- about 90% of the world’s e-waste is not recycled.
  4. At least 75% of the world’s e-waste is exported to developing countries for ‘backyard’ recycling.
  5. Illegal e-waste recyclers in developing countries are subject to pollution and health hazards.
  6. Electronic goods are often replaced before their material end-of-life, due to market demand for innovation.
  7. The legal system for dealing with e-waste effectively remains immature.
  8. Developing countries lack appropriate recycling systems for e-waste, but simultaneously are driving global demand.

Broadly speaking, the electronics sector can be described as a ‘take-waste-dispose’ model (McKinsey & Company 2012). As the report Towards a Circular Economy states: “The ‘take-make-dispose’ model relies on large quantities of easily accessible resources and energy, and as such is increasingly unfit for the reality in which it operates”. Under “business as usual” circumstances, the issues listed above will be compounded by the growing demand for electronic goods from population growth: the global middle class is set to swell by 2 billion today, to 5 billion in 2030 (Pezzini, 2012).

Design: a key intervention point

There is a pressing need to decouple economic growth from the dependence on resources and the degradation of natural capital (Fischer-Kowalski & Swilling 2011). For long-term economic, social and environmental sustainability to flourish within the electronics sector, current production and consumption patterns cannot continue.

So imagine if we could produce a lightweight system of production that produces little waste, uses materials and energy efficiently and produces social value whilst limiting its damage to the environment.

This is exactly what designers at Degross have done, by designing “an easily disassembled computer case (no bolts, no screws and no glue were used) by using pre designed embedded parts within the hardware to assemble a second cycle product: a toaster in this example.”

C'est quoi? C'est le toaster that was once a computer case

C’est quoi? C’est le toaster that was once a computer case

Through intention, design can eliminate waste in the production of products. Principles such as design for remanufacture, reuse, or disassembly are being evolved but currently lack application in practice and research (Grey & Charter, 2007). These design principles allow for increased recovery of material at the product’s end-of-life, with the intention that it will be used in other production chains. The onus is on using high quality materials that can be cycled through various production cycles, and on using non-toxic biological materials that do not create pollution and facilitate disassembly (McKinsey & Company, 2012).

A practical example

Product design and business models determine to what extent a company’s operations and productions are contributing to a linear or circular economic model. A change in the design of products is needed in order to encourage more sustainable production, whilst a shift in business models will guide consumption towards more sustainable patterns.

Ricoh, a business to business provider of office equipment has a stated environmental policy with objectives to generate zero waste to landfill and engage in the recovery and recycling of its products (Ricoh, 2012). Applying a life cycle systems approach, Ricoh’s products are designed with end-of-life management and recovery in mind. Recycling is the final option, as maintenance, reuse of products and parts, and materials recovery are priority.

screen-shot-2012-08-19-at-13-30-44

Richo’s operational model. Source: Towards a Circular Economy, The Ellen MacArthur Foundation (2012).

Products and components are easily disassembled for component recovery, are lighter and more suitable for recycling. At the end-of-life, Ricoh’s toner cartridges can be used in the production of road traffic bollards, crab pots and garden planters. Ricoh’s Green-line machines are remanufactured to be used for a second cycle and produce 40% less carbon emissions over their life cycle. The company has developed expertise in reverse logistics, operations and energy efficiency and provides clients consultancy advice, helping them save 30% in energy costs and reduce their CO2 emissions.

This idea at a wider scale contributes to the development of a Circular Economy. This concept isn’t new, but has recently been brought to the fore by the amazing campaign efforts by the Ellen MacArthur Foundation.

I’ll be writing more on the opportunity to advance sustainability through the Circular Economy, particularly for developing countries.

Sustainability & ‘Profits’ – Part 1

In my last post I looked at some of the theories that support incorporating core purpose and company values at the heart of a business. Below is a summary of what I found: whilst really just a teaser, I’m happy to discuss further with anyone who is interested in what they read!

The Who

Over the summer I interviewed leading sustainability-focused companies to investigate where and how the theories matched up against what was going on in practice. These companies included

  • Vitsœ, which makes shelving that de-clutters your house and your mind but doesn’t clutter the planet as it’s designed to adapt and last for a very very long time.
  • Café Direct, which supplies quality coffee directly from the growers, focusing on improving the lives of growers and creating environmentally and socially sustainable small-holder communities.
  • Adnams, which uses the power of its people to reduce or remove any negative impacts from brewing exceptionally tasty beer.
  • Chipotle, which aims to serve its customers food that has been raised or grown responsibly (naturally raised), as well as supporting family farms and their communities.
  • Interface, well known for its ambitious plans first to achieve ‘Mission Zero’ in its ascent of Mount Sustainability and then, ultimately, regenerative industrial processes.
  • Patagonia, the outdoor clothing company that created the organic cotton market, which uses corporate profits to support environmental activism and is challenging some of the systemic issues responsible for encouraging inevitably unsustainable business activity.

I also interviewed companies that are not so well known for having a sustainability focus, very large corporations where sustainability efforts are beset by the challenges inherent in scale or public ownership, and even a company with an explicitly focus on profit, usually thought to be in direct conflict with sustainability initiatives. These companies included Coca Cola Enterprises, Toyota, Cisco and private equity house, Doughty Hanson.

By looking at those companies doing the most that they possibly could, but also those that face operational and strategic situations often considered as barriers to sustainability initiatives, I hoped to get a wide overview of what can support sustainability as well as profitability.

The Why: Origins of corporate sustainability values

I touched on the origins of sustainability values in my last blog, but I think it’s worth mentioning it again. Sustainability need not be the focal point that ultimately leads a company to try to become sustainable or responsible. Many of the companies interviewed revealed that having strong non-profit specific values in place allowed them to evolve and more easily incorporate sustainability into their values. They began by developing the values that were core to their business offering, educating themselves as they worked at these, and growing their understanding of what was central to their success; financially and as what sort of businesses they wanted to be. Over time, these values developed to include a desire to be sustainable too.

The How: Corporate communities with common purpose

Values assist the corporate community in working towards a common purpose: like-minded individuals and investors are attracted, creating a community that is better equipped to achieve mutually desired and desirable goals.

Doughty Hanson reported a constant increase of investors approaching them with evermore sophisticated ESG queries – the fact that they had a dedicated team meant that investor requirements and business approach could align. Adnams CEO Andy Wood talked of investors with common values coalescing around Adnams and its values. Patagonia, Interface and Vitsœ all made special note of the importance of an individual’s values when recruiting new employees.

However, the business must provide the conditions for a reliable culture that supports these shared values, and be prepared that, at times, these conditions may appear to be supported at the expense of shareholder value (thought of narrowly, in terms of short-term profit).

The How: Long-term thinking

Companies existing for reasons beyond profit will use funds to keep doing what they believe they are there to do. Values-inspired sustainability strategies encourage cathedral-building mentality: sustainably minded companies plough earnings back into the business, cultivating rigour, resilience, and the ability to adapt to future conditions.

Vitsœ invests everything it can back into its business – it makes decision that it realises do not make ‘commercial sense’, except of course decisions must make commercial sense or the business wouldn’t exist anymore. No, they don’t make commercial sense within our current system, stripping everything that we can out of a company and still expecting it to prosper and grow. Café Direct also places emphasis on achieving its business goals (supporting small holder coffee growers) rather than profiting. Vitsœ and Café Direct can behave in this way, partly because their ownership structures allow them to. But what of much larger corporations with shareholders expecting returns on their investments, where the company is nothing more than a means of extracting wealth for themselves? As soon as they are able to think more than a year or two into the future, investors too can reap benefits similar to those of their more short-term minded colleagues. Toyota R&D cycles can run over decades. Development for hybrid vehicles began in the early 70s, and yet hybrid sales now make a significant contribution to maintaining Toyota’s position as the number 1 car manufacturer in the world. Cisco is betting on a future where resources simply cannot be wasted anymore and therefore putting the thinking work in now, working with the Ellen MacArthur Foundation to explore the ways in which a true circular business system can be set up. Even Doughty Hanson, with holding periods of between three and seven years for the companies within its portfolio, is able to generate sufficiently significant value enhancements from its sustainability efforts. Investors are able to see benefit from buying into this sustainability-incorporating approach to business building.

Sustainability values gave the companies I interviewed the opportunity to think about their needs as companies as well as those of society and the environment. Combining these values with audacious goals, these companies have created mindsets existing in the present, but with an eye always on the future.

Next Week

In the next blog I will look at three further strategies that values-focussed businesses seem to employ to support both sustainability and the bottom line.

Christmas as Unusual event summary

Thank you again to everyone who participated in the event last week!

Below you can find great content such as interesting facts about Christmas, a Storify on tweets from the event, the Top Ten Tips on Sustainable Christmas Fashion/Food & Drink/Technology/Activities/Travel, pictures and the playlist of our sustainability tunes. If you have any comments please feel free to email us at info@6-heads.com and subscribe to get regular updates.

_DSC6990

_DSC6976We’ve selected a few pictures showing some of the activities at the event such as bicycle powered christmas lights, Toy upcycling, and a 3D printer in action with a finished Yoda. You can view all pictures from the evening here.

_DSC7052

_DSC7003

To see profiles of the organisations that have joined us at this event, please see the Organisations to Watch page.

Thank you again to all our exhibitors as well as the sponsors - Brook Lyndhurst, Mattinson Partnership, Sony, Amida Recruitment, and the Imperial College Centre for Environmental Policy.

logos sponsors

_DSC7283

Follow

Get every new post delivered to your Inbox.

Join 176 other followers

%d bloggers like this: